Proven track record in effectively working and leveraging cross-functional resources in an organization to lead an initiative or technical solution.Experience leading and facilitating: workshops, whiteboard discussions, technology roadmaps, and consulting conversations with customers. 3+ years of experience in leading the architecture of solutions across multiple technologies.Understand the IT/Telecommunications competitive landscape across Canada.Customers-First passion and excellence in customer relationship development.Staying on the leading edge of technology and challenging the status quo.Regular touch base sessions with internal stakeholders to remain current on TELUS’ technology offerings.Develop digital transformation roadmaps based on our customers’ unique technical environments.Highly organized: you can handle ambiguous ideas and help drive the team to a concrete plan.Be an advocate for the customer by leveraging the appropriate resources within TELUS and our partners.With a combination of business acumen, consulting ability, technical and sales skills, you thrive in finding the right services to adopt and expand TELUS solutions by clearly demonstrating the positive impact on our customer’s business objectives.You will lead the architecture development of innovative solutions by the following: Here’s the impact you’ll make and what we’ll accomplish togetherĪs a Senior Customer Solutions Architect within the mid-market team, you will be the integral connection between TELUS and our customer’s business. Using your ability to be a strategic thinker and technology influencer, you will clearly articulate a holistic view of integrating technology as an enabler of our customers’ strategic initiatives. Working collaboratively with Sales, you will develop and cultivate relationships at all levels within our customers’ organization, boost customer satisfaction and become a trusted advisor. By providing thought leadership and leveraging TELUS’ breadth of technology solutions to enable customers’ business goals, we assist Canadian businesses in prioritizing their initiatives to what matters most. Located across Canada, the CSA team focuses on pre-sales architecture and creating comprehensive technology roadmaps. The Senior Customer Solutions Architect (Sr CSA) team connects our customers with industry-leading technology solutions to create opportunities and solve business challenges across various segments within the private sector. We’re committed to diversity and equitable access to employment opportunities based on ability - your unique contributions and talents are valued and respected here. As a part of our team, you help make the future friendly. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. With TELUS, you are part of something bigger. TELUS Business Solutions Career Opportunity!
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